top of page

Frequently Asked Questions

  • WHAT'S INCLUDED ON THE PRICE?
    Templating, Material, fabrication, Sink Cutouts, Double Edge, delivery and installation.
  • WHAT'S NOT INCLUDED ON THE PRICE?
    Plumming: Quartz International is not licensed for plumbing. Disposal of old countertop: Unless it is pre-arranged and included in the contract,
  • WHAT 'S YOUR LEAD TIME?
    7 days after order is place.
  • CAN YOU COME TO DO AN IN HOME ESTIMATE?
    Yes, once you selected your colour options, we will come to your home to estimate and bring samples.
  • I'M READY TO START THE PROJECT AND HIRE YOUR COMPANY, WHAT'S NEXT?"
    Make initial deposit due at signing. You can pay the deposit with credit card or cash.
  • CAN YOU BRING SAMPLES TO MY PLACE?
    Yes, we'll bring the samples to your place once you select your options.
  • CAN YOUR PROVIDE REFERRALS/REVIEWS OF YOUR PREVIOUS JOBS?
    Yes, check our reviews at https://homestars.com/dashboards/2930766
  • DO I NEED TO PAY FOR THE LEFT OVER MATERIAL?
    No, you only pay for what you need
  • WILL MY WALLS AND OTHER ADJACENT SURFACES BE PROTECTED DURING INSTALLATION?
    We go to great lengths to protect your walls and other adjacent surfaces. When a heavy quartz countertop is installed, some scuffing to the walls or adjacent fixtures may occur. Some "touch-ups" may be required, for which the homeowner is responsible.
  • WHAT RANGE OF QUARTZ COUNTERTOP PRODUCTS ARE AVAILABLE
    Quartz countertops are ideal for kitchen countertops, bathroom vanities, shower, and tub surrounds, furniture tabletops and accent pieces, fireplace surrounds, desktops, wet bar areas, and window sills. Quartz countertops are available in 1cm, 2cm, and 3cm thicknesses. Different edge profiles can also make the slab appear thicker.
  • HOW SHOULD QUARTZ COUNTERTOPS BE CARE FOR AND MAINTAINED?
    No, quartz countertops never need to be sealed, polished, or reconditioned. Simply use warm water and, if desired, a mild soap to clean. Because it is nonabsorbent, it does not require regular sealing and is stain-resistant.
  • WHAT ARE THE DIFFERENT BENEFITS OF QUARTZ COUNTERTOPS
    Quartz countertops are a popular choice among many homeowners because they offer a number of distinct benefits. To begin with, quartz is one of the world's hardest minerals, making it extremely durable and resistant to scratches and stains. Quartz countertops are also non-porous, which eliminates the need for sealing and makes them easier to clean. Furthermore, Quartz comes in a variety of colours and patterns, allowing you to find a look that suits your tastes.
  • ARE QUARTZ COUNTERTOPS RESISTANT TO STAINING?
    Yes, quartz countertops are resistant to staining. They are also non-porous, which means that they will not absorb spills or stains. Quartz countertops are easy to clean and maintain, making them a great choice for busy households.
  • WHAT IS THE DOWNSIDE TO QUARTZ COUNTERTOPS
    There are a few potential downsides to quartz countertops. One is that they can be more expensive than other types of countertops, such as granite or laminate. Another potential downside is that they may be more difficult to install than other types of countertops. Finally, quartz countertops may not be as heat-resistant as some other materials, so you might need to take extra care when using hot pots and pans on them.
bottom of page